Microsoft has rolled out an update to its customer relationship management (CRM) suite in eight of 25 languages that the software will eventually support.
Dynamics CRM 4.0 is now available in Danish, English, Finnish, Dutch, French, German, simplified Chinese and Spanish, Microsoft announced Wednesday. The company begins a 12-week global tour this week to launch the suite, which is available for both on-demand and on-premise deployments. The company first released code for the software to partners and customers in December.
Over the next three months Microsoft plans to roll out the suite in 17 other languages -- Arabic, Brazilian Portuguese, Czech, Greek, Hebrew, Hong Kong Chinese, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Swedish, traditional Chinese and Turkish.
Microsoft added multitenant capabilities with version 4.0 of the product, which means a single instance of the software on a server can serve multiple customers when the suite is running as a hosted service. The company also added more support for global companies, giving customers a single view for managing accounts worldwide and adding support for multiple currencies.
Microsoft also has created integration between data in Dynamics CRM and its Office Excel spreadsheet software. Users can import CRM data to Excel and refresh it from live CRM data while they work, using controls from within Microsoft Office. This allows them to use Excel's data-analysis tools with their CRM data, according to Microsoft.
The Dynamics CRM launch tour will travel to Barcelona, London, Madrid and Vancouver on some of the first stops in the 50-city, 20-country tour.
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