Saturday, January 5, 2008

Study: Open Document Format gained momentum in '07

The Open Document Format saw a marked uptick in use last year across the globe, according to the ODF Alliance's 2007 report.
Twelve countries and six regional governments have adopted "pro-ODF policies," according to the group, composed of companies and organizations that advocate for the format. The latest countries are the Netherlands and South Africa, which require government agencies to use the format. Also, more than 40 applications now support ODF and the Alliance's membership ranks are set to rise above 500, according to the report.

"Considering where we started when we launched the alliance back in 2006, the developments in 2007 are amazing in terms of the progress that has been made," said Marino Marcich, managing director of the group.

"It's one thing to recognize ODF as a matter of policy in an enterprise architecture framework and another to mandate its use," he added. "Proprietary formats in the public sphere are going out of style and becoming unacceptable globally."

The ODF Alliance's report marks another chapter in the long-brewing debate over Microsoft's Office Open XML document format and ODF, which is supported by the likes of Sun Microsystems' StarOffice application suite and Google's hosted productivity software.

OOXML is the native file format in Microsoft Office 2007, and Microsoft is attempting to get it recognized as a standard. ODF advocates have lambasted OOXML, calling it far too proprietary to warrant such a stamp of approval.

Marcich echoed that charge. "Microsoft certainly has the right to advance its proprietary format," he said. "What it doesn't have the right to do is call OOXML open and interoperable. ... We'd love it if Microsoft supported ODF in its products natively."

Despite the prevalence of Office software, ODF nonetheless has a chance to thrive, Marcich argued.

Today, he noted, Microsoft's .doc format, not OOXML, is still dominant. "If the question is 'what is the future,' clearly ODF has the lead right now," he said.

OOXML cannot supplant .doc until the majority of organizations and users upgrade to Office 2007, he noted, a process that will not occur imminently.

"We have a window here where governments have time to make a decision as to upgrading," he said. "I think 2008 will be a critical year as to which format will emerge as the format of the future."

Another ODF advocate, Andy Updegrove, also expressed pleasure over ODF's adoption to date and optimism about its future. "The tipping point has been passed. I don't think it will lead to a deluge, but progress will continue," said Updegrove, an attorney with Gesmer Updegrove LLP in Boston. Updegrove serves as legal counsel to technology companies as well as standards bodies, including OASIS, and closely tracks the ODF-OOXML saga on his blog.

Updegrove predicted that 2008 will be "a tough year for Office," pointing beyond ODF and OOXML to broader trends in computer usage. "The monolithic idea of an office suite is really eroding, and the younger you are, the more meaningless it becomes," he said.

Microsoft did not respond to a request for comment Friday.

Another win for ODF in the U.S. could come soon. New York officials are expected to decide which format the state will use in its systems. The public comment period for the matter had originally been scheduled to end on Dec. 28, but an updated document on the state's Web site indicates that the period has been extended to Jan. 18.

Sears puts customers' buying histories on the Web

Sears Holdings has come under fire from privacy advocates for making the purchase history of its customers publicly available on its Managemyhome.com Web site.
Manage My Home is a community portal where Sears shoppers can download product manuals, find product tips and get home renovation ideas.

The Web site has a feature called "Find your products" that lets users look up past purchases. Ostensibly, this is designed to help customers keep track of items they've bought from the retailer, but the site also lets them look up the purchase histories of other people.
"Sears offers no security whatsoever to prevent a Manage My Home user from retrieving another person's purchase history by entering that person's name, phone number, and address," wrote Ben Edelman, an assistant professor with Harvard Business School, in a blog posting.

This is a violation of Sears' own online privacy policy, which does not allow the company to share users' purchase history with the general public, Edelman said.

The information could be misused by scammers, said Benjamin Googins, a CA senior engineer who has also written about the issue. "A potential burglar or scam artist could quite easily sit at home with a phonebook, checking to see what people in a given neighborhood had purchased," he wrote.

Googins said that he was able to track purchases as far back as 1978 on the site.

One Sears customer said he was upset by the disclosure.

"It's pretty amazing that in 2008 a major corporation such as Sears Roebuck can show such blatant disregard for the privacy of its customers. It definitely will make me think twice before ordering from them again," said Doug Fuller, an Oakland, California, realtor. "It's not like it is some rinky-dink company. This is a major corporation. And with all the identity theft going on, this is the best they can do?" he said via instant message.

A Sears spokeswoman did not respond to a request for comment. Sears Holdings, the owner of the Sears Roebuck and Kmart department stores, is the third-largest retailer in the U.S.

This is the second time Sears has come under fire for privacy concerns in recent weeks. In December and early January, Googins and Edelman blasted Sears for downloading invasive ComScore Web tracking software to some users of its MySHCcommunity.com Web site without adequate disclosure.

Sears has defended its use of the tracking software, pointing out that users are notified of the software's features before they download it.